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In S1Lex you will find all the training experiences that fully address each functionality of S1.
They are organized according to user profiles on the platform, for an orderly and intuitive tour. Through multimedia, interactive materials and simulations of the use of the tool, it provides a detailed experience of each of its functionalities.

Also offers specializations for Analyst roles
Bot Monitoring and Administrator.

Administrator Profile Course
Go through all the customization possibilities of the platform, so that each client achieves the most appropriate version for their business.
Supervisor Profile Course
Focused on the generation and visualization of reports in S1 Analytics, to always have updated information on the operation, both statistical and in real time.
Agent Profile Course
It details each functionality available to agents during case management, for agile and personalized conversations.
Monitoring Analyst Specialization
It delves into the analysis and management of all S1Analytics reporting, complementing it with reference cases and recommendations regarding its use.
Bot Administrator Specialization
Focused on the step-by-step use of S1Bot, from creating a new bot to its constant training, to maintaining optimal conversation management by strengthening the use of AI.
Partner Training
It brings together all the necessary information about S1 at a technical, industry and commercial level, to enhance the commercial activity of all our partners.

24/7, comprehensive and flexible learning.

All learning is organized in easy-to-locate labels through the general search engine, for quick viewing.

The experiences are designed to access the content in a simple way, leaving a record of each learning journey.

The experiences are available 24 hours a day, all year round and from any device, providing absolute flexibility for managing the organization’s learning.

The training representatives of each team will be able to access the reporting module in Lex, to know the progress in the learning of each user.

With the reports you can monitor numerous variables, such as level of completion, level of knowledge, time spent, among others.